contactless click & collect steps

Contactless Click & Collect

How does it work?

Step 1 - Order online and choose Click & Collect at the checkout.

Step 2 - As soon as your order is ready, we'll let you know over the phone. 

  • We will ask when you will be collecting your order, this enables us to identify periods where we may experience a high numbers of pickups to reduce wait times.
  • For oversized or bulky goods we will check what vehicle you will be collecting in to ensure it will fit 

Step 3 - When you arrive at the store, call us when you are parked and ready.

  • Turn off your vehicle
  • Open the rear door or boot ready for loading and ensure the seats are folded down where needed.
  • Please then return to, and wait inside your vehicle 

Step 4 - Our team will deliver your order directly into the boot or rear seat of your vehicle.

  • They will also check your ID from the driver’s window
  • Once complete you will be advised that your item/s are loaded and you are free to depart.

Metro Victoria (Melbourne) - Latest COVID-19 Updates here

Resulting from the stage 4 restrictions announced by the State Government of Victoria, the following stores will be closed for retail trading during this time, but will continue to provide contactless click and collect services - Please check your local Barbeques Galore store for updated Collection hours: 

Epping, Richmond, Chadstone, Nunawading, Frankston, Fountain Gate, Northland, Highpoint, Moorabbin, Pakenham, Watergardens and Hoppers Crossing.

Customers in Melbourne can continue to shop online, both for delivery to home and contactless click and collect at your local Barbeques Galore store. All other stores across Australia continue to trade as normal, including stores in regional Victoria.