Shipping and Delivery Policy
- LatestBuy is committed to delivering your orders as fast and efficiently as possible, whether you’re in a capital city or remote country area.
- For in stock items, please expect your order to be delivered in 7-10 business days.
- Deliveries outside of major cities and towns within Australia may take longer than the timeframe above.
- During times of peak seasonal demand (Valentine’s Day, Father’s Day, but especially Christmas) there may be slight delays in the delivery of your order, so please allow extra time for delivery.
Exchange and Returns
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
- In addition to any other guarantee or warranty implied by law, LatestBuy warrants that Products will be free from manufacturing defects for a period of 12 months from the date of purchase (Warranty).
- Exceptions: This Warranty does not cover normal wear and tear, or any damage, failure or loss caused by improper use, assembly, maintenance or storage of Products.
- The best packaging to use for returning products is the packaging in which you originally received your order. If this is not available, please return products in an envelope, satchel, bag, or box suitable for mail or courier transport. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Please ensure that you enclose your original invoice/receipt with all returned product(s).