Shipping
Estimated Delivery Time Frame: 3-14 business days.
*Dispatch Closure Our warehouse is closed on Monday 27th Dec, Tuesday 28th Dec, and Monday 3rd Jan 2022. Please allow additional days for delivery for orders placed during this Period.
- NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
- For customers in Victoria, approximately 8 - 13 working days;
- For customers in NSW, SA, ACT, QLD, approximately 10 - 15 working days;
- For customers in WA, NT and TAS, approximately 12 - 19 working days.
Christmas Shipping Timeframe
The recent closure of the East West Rail has caused significantly delays to NT.
Returns
Please choose carefully before you buy.
We accept returns for Change of Mind (COM) on our products, provided the below conditions are followed:
- COM is applicable for products shipped with Australia Post only
- We must be informed about COM within 14 days of receiving the goods
- Product must be sealed, unused and in original packaging
- For COM, a 10% restocking and applicable freight fees will be charged
- Please contact our customers service team if you wish to return the goods
Please note that All returns must be directed through our Customer Service team. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.