Why does my Digital Display turn off when the BBQ lights turn off?
This means they share the same power source. Install the transformer adaptor so the lights and display operate independently.
Why is my display too dim?
Install the latest firmware via the Beefmaster Grills App.
In settings, change backlight from Auto to Always On.
Why isn’t my cooking temperature probe reading?
Check that:
- Probe is fully plugged into the Cooking Temp port
- Probe clip is attached correctly
- Cable isn’t pinched or damaged
Why does the food probe temperature seem too high?
Digital probes measure heat more accurately and may differ from hood thermometers.
Check °C/°F setting.
Note: On Beefmaster Deluxe, halogen light may increase reading due to proximity.
Can I use the app without probes?
Yes — you can check device status or gas level. Temperature appears only with probes connected.
Why is my device turning off by itself?
On batteries, if no ambient cooking probe is connected, the display turns off after 1 minute.